Important I am not affiliated with Microsoft, Xbox, etc., and this is my personal experience. If you find this helpful had success and want to say thanks, please buy me a coffee or take a look at my book on Amazon. It keeps this page ad-free. Thank you!
I was playing Wolfenstein Old Blood on my Xbox Series X with the Quick Resume option, and when I returned, the game had crashed or was frozen. The Xbox Controller was unresponsive, and the only options I had were to shut down or restart the console.
Restarts of the console didn’t fix the issue, and I couldn’t find a solution. At the heart of the problem was the Xbox Series X Quick Resume function. The Xbox had quick saved the game in a quick resume crash state, and I thought I was doomed (no Bethesda pun intended). Searching the internet, it seems like this is a common Xbox Series X problem, but no one had a fix.
The good news, though, the Xbox Series X Quick Resume crash can be fixed. Well, at least, this fix worked for me and sharing as if you have a game on your Xbox that crashes on startup, or when coming back from Quick Resume, this will fix it. That all said, I provide no warranties or guarantees – so please don’t complain to me if things go wrong.
How to Fix an Xbox Save Game that Crashes on Start
- Start your Xbox Series X.
- Highlight the game on the dashboard but don’t start the game.
- Press the Hamburger / Menu button on your Xbox Controller.
- Select Manage Game and Add Ons.
- Select Saved Data
- Select your profile name, i.e., your actual profile name, not something that says profile name.
- Select Delete from Console.
- Exit out
- Launch the game.
- When the game starts, look for the load or resume save option; and your previous saves should be there, and the game will start normally.
Tips: If the game doesn’t autosave or you haven’t saved recently, you may find yourself at an earlier point in the game. But it’s better than the alternative, which is to delete the game and restart.
What if there’s no save game?
If there is no game save, you may be out of luck but there is one more option. That is to force quit the game. If the game is suspended in the background, the hamburger menu may show an option that says “Quit Game”. Selecting this will force the game to stop running and you can re-launch it. It’s not perfect though, as a corrupt Quick Resume save file might still cause the Xbox game to crash on start.
Why does this work?
I think it’s because Quick Resume saves to the Xbox Console itself and not to the actual save file of the game itself. Deleting your local save file resets the game to the first run state. So, at least in my experience, you see all the first-time load screens. This makes it seem like everything has been erased, but when you load/resume from a saved file, the Xbox will pull down the save from the cloud.
Reminder I am not affiliated with Microsoft, Xbox, etc., and this is my personal experience. If you find this helpful had success and want to say thanks, please buy me a coffee or take a look at my book on Amazon. It keeps this page ad-free. Thank you!